Privacy Policy

Introduction

Sierra Property Buyers (“we,” “us,” or “our”) is a California-based cash home buying company located in Auburn, CA 95603. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights under the California Consumer Privacy Act (CCPA) and other applicable laws.

This policy applies to information collected through our website at sierrapropertybuyers.com and through any direct communications with our team.

Information We Collect

We collect only the information necessary to evaluate your property and respond to your inquiry. When you submit a form on our website or contact us directly, we may collect:

• Your name — so we know who we're speaking with.
• Phone number — so we can reach you to discuss your property.
• Email address — so we can send you information about your offer or follow up on your inquiry.
• Property address — so we can research the property and prepare a fair cash offer.

This information is submitted voluntarily by you through our contact form, which transmits data to our team via our /api/contact endpoint using the Resend email service.

Automatically Collected Information

When you visit our website, we may automatically collect certain standard technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms

This data is collected through standard web analytics and is used solely to understand how visitors use our website so we can improve the experience. We do not use third-party behavioral tracking or advertising technologies. We do not sell, rent, or share this data with third parties for their own marketing purposes.

How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your inquiry and communicate with you about your property
• To research your property and prepare a cash offer
• To facilitate a real estate transaction if you accept our offer
• To comply with legal obligations, such as real estate disclosure requirements
• To improve our website and services

We do not use your information for automated decision-making or profiling.

Data Sharing and Disclosure

We do not sell your personal information to third parties. Under the CCPA, we confirm: we do not sell or share personal information for cross-context behavioral advertising.

We may share your information only in the following limited circumstances:

• Service providers: We use Resend to deliver contact form submissions to our team via email. Resend processes this data solely on our behalf and is contractually prohibited from using it for other purposes.
• Title and escrow companies: If you proceed with a property sale, we will share relevant information with the title company handling the closing, as required to complete the transaction.
• Legal compliance: We may disclose information when required by law, regulation, subpoena, or court order.

Cookies and Tracking Technologies

Our website may use essential cookies that are necessary for the site to function properly (such as session management). We may also use standard web analytics to measure site traffic and usage patterns.

We do not use tracking cookies for advertising, remarketing, or behavioral profiling. We do not participate in ad networks or allow third-party advertisers to place cookies on our site.

You can control cookie settings through your browser. Disabling cookies may affect certain site functionality but will not prevent you from submitting a contact form or reaching us by phone.

Your Rights Under the California Consumer Privacy Act (CCPA)

As a California resident, you have the following rights regarding your personal information:

Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.

Right to Delete

You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (such as information needed to complete a transaction you requested, or information we are required by law to retain).

Right to Opt-Out of Sale

You have the right to opt out of the sale of your personal information. As stated above, Sierra Property Buyers does not sell personal information, so there is no sale from which to opt out.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of service because you exercised a privacy right.

Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

Right to Limit Use of Sensitive Personal Information

We do not collect sensitive personal information as defined under the CCPA (such as Social Security numbers, financial account information, precise geolocation, or biometric data).

How to Exercise Your Privacy Rights

To submit a request to know, delete, or correct your personal information, you may contact us using any of the following methods:

• Email: info@sierrapropertybuyers.com
• Phone: (530) 704-7732
• Mail: Sierra Property Buyers, Auburn, CA 95603

We will verify your identity before processing any request by matching the information you provide with the information we have on file. We will respond to verifiable requests within 45 days, as required by the CCPA. If we need additional time, we will notify you of the extension and the reason for it.

You may also designate an authorized agent to submit a request on your behalf. We may require the agent to provide proof of authorization and may still verify your identity directly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for a reasonable period to follow up on inquiries. If a real estate transaction is completed, related records are retained as required by California real estate regulations and tax law.

You may request deletion of your information at any time by contacting us using the methods listed above.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Contact form submissions are transmitted securely via the Resend API.

While we take reasonable measures to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: